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Frequently Asked Questions

No, you don't need to make an account to order something.

We accept the following methods:

  1. COD
  2. UPI
  3. Debit Card
  4. Credit Card
  5. Net Banking

Depending upon your delivery address, estimated time ranges from 3-5 days after you have placed your order.

Yes, on orders above Rs.2500.

A refund will be initiated upon successful pickup as per the Returns Policy. The refund amount is expected to reflect in the customer account within the following timelines: NEFT - 1 to 3 business days post refund initiation Online Refund – 7 to 10 days post refund initiation, depending on your bank partner. “PhonePe wallet” – Instant

You can create a Return in three simple steps: 1. Tap on MyOrders 2. Choose the item to be Returned. 3. Enter details requested and create a return request.

Order can be canceled till the same is out for delivery. Note: This may not be applicable for certain logistics partners. You would see an option to cancel within 'My Orders' section under the main menu of your App/Website/M-site then select the item or order you want to cancel. In case you are unable to cancel the order from ‘My Orders' section, you can refuse it at the time of delivery and a refund will be processed into the source account, if order amount was paid online.


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